Senior Guest Service Executive (Village Cluster)

Far East Hospitality · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Far East Hospitality is seeking a dedicated and customer-focused Senior Guest Service Executive to join our Village Cluster team. In this role, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service across our properties. This is a fantastic opportunity to be part of a dynamic and growing hospitality company in Bali.

📋 Tanggung Jawab Pekerjaan

Provide outstanding guest service and ensure a welcoming atmosphere for all guests.,Handle guest inquiries, complaints, and requests with professionalism and efficiency.,Assist in the management of front desk operations, including check-in and check-out procedures.,Collaborate with the housekeeping and maintenance teams to ensure guest rooms are clean and well-maintained.,Promote and sell hotel amenities, services, and special offers to enhance guest satisfaction.,Maintain accurate and up-to-date guest records and documentation.,Ensure compliance with hotel policies and procedures, as well as local regulations.,Participate in team meetings and contribute to the continuous improvement of service standards.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a guest service or hospitality role.,Proven track record of excellent customer service and problem-solving skills.,Fluent in English and Bahasa Indonesia, with good communication skills.,Knowledge of hotel operations and industry best practices is a plus.,Ability to work in a fast-paced environment and manage multiple tasks effectively.,Strong organizational and time management skills.,Valid ID card and work permit (if applicable).,Willingness to travel and work in different locations across Bali.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTeamworkMultitaskingTime managementSales and marketing
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait